custemer feedbackVanessa has been a great advisor and help throughout the process. I would definitely use her again when I need another mortgage or re-mortgage my current flat. She even dealt with my ridiculously inadequate solicitor who insisted I had to pay stamp duty to my shared ownership flat but thankfully with her help I didn’t have to pay as I was only buying less than the stamp duty threshold. Also, I will happily admit, as a customer I have been pretty awkward with her with trying out various combination of figures as I was buying a shared ownership scheme and I wasn’t sure what flat I was being allocated to and quite possibly I may have changed my application at least 10 times. Shameful on my behalf! But Vanessa was really understanding and patient all the way through. The figures that she provided were really easy to understand. I was so pleased with the service she had provided me, that I’ve recommended her to my sister. I hope that my sister will have similar service to what I have been provided with.

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