Customer Feedback

What our customers say is important to us and is key to providing you with an ongoing service that you would expect to receive.

Kevin was great – helped me understand all the complicated bits and I feel I can totally trust this company . Thanks

Thank you so much for all your advice and support Kevin and Parkgate team, we were so happy to be in your hands! We have recommended you so many times I’m surprised they are not queuing up outside the door…

Vanessa was professional, always kept us up to date with goings on and friendly. Highly recommended service.

TestimonialKevin came as a recommendation to me from Mr G, his reputation preceded him and we very much enjoyed working with Kevin in moving property. We very much appreciated his expertise, his availability and commitment to finding us the right product for us. It was great experience and a painless journey for the majority of the process, any bumps we did hit Kevin leapt at the challenge and helped us find a solution. Thanks again Kevin. Roll on 2 years from now for more advice.

TestimonialsEveryone at Parkgate were absolutely brilliant, Kevin, who I dealt with was brilliant very concise and clear about what he needed then he went away for a few days worked his magic and got me a great product. No pushy advice or trying to sell a certain product, just the facts plain and simple and advice when I asked a question. I now recommend him to everyone I know. Will be using again.

TestimonialsVanessa gave me a great service that I could trust, and kept me informed throughout the process. I feel that I got a good deal, and she walked me through the details in a friendly, easy to understand way. I look forward to working with Vanessa again when my fixed rate mortgage deal comes to an end.

TestimonialWe were not the easiest of clients with the easiest of requirements but Kevin found us a product that suited us after a lot of hard work on his part! We would not hesitate to recommend Kevin at Park Gate Mortgages.

custemer feedbackVanessa has been a great advisor and help throughout the process. I would definitely use her again when I need another mortgage or re-mortgage my current flat. She even dealt with my ridiculously inadequate solicitor who insisted I had to pay stamp duty to my shared ownership flat but thankfully with her help I didn’t have to pay as I was only buying less than the stamp duty threshold. Also, I will happily admit, as a customer I have been pretty awkward with her with trying out various combination of figures as I was buying a shared ownership scheme and I wasn’t sure what flat I was being allocated to and quite possibly I may have changed my application at least 10 times. Shameful on my behalf! But Vanessa was really understanding and patient all the way through. The figures that she provided were really easy to understand. I was so pleased with the service she had provided me, that I’ve recommended her to my sister. I hope that my sister will have similar service to what I have been provided with.

TestimonialCannot speak highly enough of the team at parkgate. Kevin has been extremely patient and approachable with me during the whole process. Nothing seemed to be too difficult for the team. I will certainly recommend this to others. Thank you.

TestimonialExcellent service with honest advice. Complicated financial terms explained to us clearly. We will recommend to friends and family.